papillon consulting group

Privacy Policy

This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with thePrivacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Personal Information We Collect

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Business or organisation name
  • Any other information you voluntarily provide through forms or correspondence

2. How We Collect Personal Information

We collect personal information when you:

  • Visit our website
  • Submit a contact or enquiry form
  • Communicate with us by email, phone or other channels
  • Engage our services or request a quote

3. Why We Collect It

We collect and use your information to:

  • Provide our services to you
  • Respond to your enquiries
  • Send updates or marketing communications (you can opt out at any time)
  • Improve our website, services and user experience
  • Meet legal and regulatory obligations

4. How We Store and Protect Your Information

Your information is stored securely using reputable Australian or international service providers with appropriate data protection measures. We take reasonable steps to protect your data from misuse, interference, loss, unauthorised access, or disclosure.

5. Disclosure of Personal Information

We do not sell or trade your personal information. We may disclose your information to third parties where necessary to provide our services, comply with legal obligations, or where you have provided consent.

6. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate or outdated.

To make a request, please contact us using the details below.

7. Cookies and Analytics

Our website may use cookies and third-party analytics tools to understand how visitors interact with the site. This helps us improve functionality and content. You can disable cookies in your browser settings if you prefer.

8. Overseas Disclosure

Some of our service providers may be located outside of Australia. We take reasonable steps to ensure that any overseas recipients of your personal information comply with privacy obligations equivalent to those in Australia.

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Papillon Consulting Group Pty Ltd
Email: info@papillon.com.au
Phone: 03 9592 9933
Address: PO Box 9078, Brighton, VIC 3186, Australia

Last updated: 5 August 2025